Privacy Policy

1. Introduction

Elephant World Samui ("we," "us," "our," or "Company") operates the website at www.elephantworldsamui.com (the "Website"). We are committed to protecting your privacy and ensuring you have a positive experience on our Website and during your visit to our facility.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and book a tour or experience with us.

2. Information We Collect

2.1 Booking Information

When you make a booking through our Website, we collect the following personal information:

• Full Name (First Name and Last Name)
• Email Address
• Phone Number
• Nationality
• Address
• Number of Adults and Children
• Any additional comments or special requests

2.2 Payment Information

Payment transaction details are handled securely by our payment processor Omise. We do NOT store full credit card details - only transaction records.

2.3 Photography and Video

If you participate in our tours, we may take photographs or videos. We will NOT publish, share, or use any photos or videos of you without your explicit written consent.

3. How We Use Your Information

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Secure socket layer (SSL) encryption for data transmission
• Restricted access to personal data
• Regular security audits
• Secure databases and servers

5. Cookies

By using our Website, you consent to our use of cookies. Cookies help us remember your preferences and improve your experience. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

By using our Website and booking a tour with Elephant World Samui, you acknowledge that you have read, understood, and agree to this Privacy Policy.